FAQ's
- Premium Shipping, how does it work?
- My order is in FOLLOW-UP what does that mean?
- Delivery Assurance, do I really need it?
- Where are my Pelipoints?
- AFTER I UPDATED, I CAN'T SEE PHOTOS FROM MY PREVIOUS ORDERS
- My loved one's facility is NOT listed
- Pelipost 13.0 What you need to know
- Account Deletion
- Find an Inmate (Inmate Locator)
- How long does it take for my loved one to receive photos?
- What is a "Migrated Contact"?
- Inmate Name and Inmate ID printed on photos
- Does Pelipost screen my photos?
- How can I track the status of my order?
- How much does it cost to send photos?
- Do you send photos to federal prisons?
- My loved one is in county jail. Can I still use your service?