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FAQ's

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  • Delivery Assurance, do I really need it?
  • Where are my Pelipoints?
  • AFTER I UPDATED, I CAN'T SEE PHOTOS FROM MY PREVIOUS ORDERS
  • What is a "Migrated Contact"?
  • My loved one's facility is NOT listed
  • Pelipost 13.0 What you need to know
  • Matte or Glossy. Which one is for me?
  • Account Deletion
  • Find an Inmate (Inmate Locator)
  • How long does it take for my loved one to receive photos?
  • Inmate Name and Inmate ID printed on photos
  • Does Pelipost screen my photos?
  • How can I track the status of my order?
  • How much does it cost to send photos?
  • Do you send photos to federal prisons?
  • My loved one is in county jail. Can I still use your service?

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