AFTER I UPDATED, I CAN'T SEE PHOTOS FROM MY PREVIOUS ORDERS

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Once the app is upgraded to " Pelipost 13.0.4" only order history will be available for past orders made in the old operating system. Order details will NOT be visible for those past orders. (This applies to order images, loved one's contact information, facility information, order status) If you have questions on a specific order, or need a copy of photos from recent orders (less than 90 days old), please reach out to Support@pelipost.com .

 

*It is important to know that any new orders placed using the newest version of the app, will have you order images, loved one's information, and order status all visible. Order images will be stored on the new operating system for up 180 days (6 months). This is an upgrade from the previous storage limit of 90 days (3 months).

 

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