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I have an issue with my order, how do I contact you?

Our team is always ready to help!  If you have any issues or questions, please contact us using one of the following:

  • Email support@pelipost.com
  • Submit a ticket through our app or website.
  • Send us a chat message. 

 

A member of our team will get back to you as soon as possible to help you out.  Don't hesitate to send a message at anytime.  We've got you covered!

9 Comments

  • Avatar
    tracie williams

    I need to speak with someone regarding pictures sent through your app on 12/2/2017 yhat show as sent to facility but never received Id# 1512227471 and 1512229388. Can someone contact regarding this issue

  • Avatar
    tracie williams

    I need to speak with someone regarding pictures sent through your app on 12/2/2017 yhat show as sent to facility but never received Id# 1512227471 and 1512229388. Can someone contact regarding this issue

  • Avatar
    angelita

    I'm waiting for my inmate to get my pictures did u receive my pics yet ? Its almost been a month he gets out on the 2ond of March pls contact me angelitaplus5@gmail.com

  • Avatar
    Rosie Flores

    Please I need help with getting on this app with my password

  • Avatar
    Dawn

    My son has not received his photos that said the facility would get them on March 21 2018

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    Lydia Velazquez

    Ok, where's my money or my pictures. You can't send inmates colored envelopes you should know that if you are doing it wrong correct it or give me my money back. Lydia E Velazquez. Call people and let them know you messed up. 9294579622. Inmate Jorge Santos at Ashland FCI in Kentucky. What's going on here? I called the facility and they blame you..Pelipost.

  • Avatar
    Arriyon Kleckley

    My mother received photos of items that I didn’t send off. Could we get a refund or our next purchase free.

  • Avatar
    Arriyon Kleckley

    My mother received photos of items that I didn’t send off. Could we get a refund or our next purchase free.

  • Avatar
    Jacinta L Fernandes

    The app is not letting me put my credit card 💳 information why not

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