Promoted articles

• How does Pelipost work?

  Here's how Pelipost works:  1) UPLOAD:  Enter y...

• What is the difference between PELIPALS and a PeliPOST account?

  Pelipost Account:   Pelipost accounts are creat...

• Premium Shipping, how does it work?

  Pelipost now offers Premium Shipping (select fa...

• My order is in FOLLOW-UP what does that mean?

  If you have recently checked the status of your...

• Delivery Assurance, do I really need it?

  You may be asking yourself " What is Delivery A...

• Where are my Pelipoints?

  In the old operating version of the Pelipost Ap...

• AFTER I UPDATED, I CAN'T SEE PHOTOS FROM MY PREVIOUS ORDERS

  Once the app is upgraded to " Pelipost 13.0.4" ...

• My loved one's facility is NOT listed

  Please make sure you have searched for the faci...

• Pelipost 13.0 What you need to know

      Here are a few key things you will need to ...

• Account Deletion

  In order to delete your Pelipost account, you m...

• Find an Inmate (Inmate Locator)

  In order to ensure that you enter the correct i...

• How long does it take for my loved one to receive photos?

  Once shipped, photos arrive to facility in 3-5 ...

• My order was returned by the facility. What now?

  Our Returned Mail Procedure Most photo orders r...

• How many days should I allow before contacting Pelipost regarding my order?

  Please allow 14 days from date of order to cont...

• Can a family member create a PeliPALS account on behalf of their incarcerated loved one?

    Yes! Family members can set-up Pelipost Prepa...