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Promoted articles

  • How does Pelipost work?

    Here's how Pelipost works:  1) UPLOAD:  Enter y...

  • What is the difference between PELIPALS and a PeliPOST account?

    Pelipost Account:   Pelipost accounts are creat...

  • Premium Shipping, how does it work?

    Pelipost now offers Premium Shipping (select fa...

  • My order is in FOLLOW-UP what does that mean?

    If you have recently checked the status of your...

  • Delivery Assurance, do I really need it?

    You may be asking yourself " What is Delivery A...

  • Where are my Pelipoints?

    In the old operating version of the Pelipost Ap...

  • AFTER I UPDATED, I CAN'T SEE PHOTOS FROM MY PREVIOUS ORDERS

    Once the app is upgraded to " Pelipost 13.0.4" ...

  • My loved one's facility is NOT listed

    Please make sure you have searched for the faci...

  • Pelipost 13.0 What you need to know

        Here are a few key things you will need to ...

  • Account Deletion

    In order to delete your Pelipost account, you m...

  • Find an Inmate (Inmate Locator)

    In order to ensure that you enter the correct i...

  • How long does it take for my loved one to receive photos?

    Once shipped, photos arrive to facility in 3-5 ...

  • My order was returned by the facility. What now?

    Our Returned Mail Procedure Most photo orders r...

  • How many days should I allow before contacting Pelipost regarding my order?

    Please allow 14 days from date of order to cont...

  • Can a family member create a PeliPALS account on behalf of their incarcerated loved one?

      Yes! Family members can set-up Pelipost Prepa...

Knowledge base

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    Getting Started

  • Exported from Streamline App (https://app.streamlineicons.com)

    Frequently Asked Questions

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    Order Knowledge Zone

    Have a question about the order process? Please...

  • Exported from Streamline App (https://app.streamlineicons.com)

    Customer Support

  • PeliPALS (Inmate Prepaid Accounts)

    This program allows inmates to prepay for phot...

  • Company Information

    Privacy policy, data usage, and so on...

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